Legal and compliance center
Find the documents governing your use of ZyndPay and the handling of your data. Each entry shows its subject, language and date. If you have a question, tell us which document or section it concerns.
Published policies
Use the document that matches your question. Each is available in French and English and shows the date of its latest version.
The contract for personal and business accounts: the wallet, P2P, payments, fees, security, liability, complaints and closure.
All users and business customers
Current version: 5 October 2026
What personal data ZyndPay collects, why it is used, how it is protected, when it is shared and which rights may apply.
Individuals, account users and representatives
Current version: 8 October 2026
How we prevent money laundering, terrorist financing and sanctions evasion, and what we may ask of you.
Consumers, merchants and counterparties
Current version: 5 October 2026
The terms that apply when ZyndPay processes personal data on behalf of a merchant, including security, sub-processing and data-subject requests.
Business customers acting as data controllers
Current version: 5 October 2026
The strictly necessary cookies and browser storage used by our websites, dashboard and payment pages.
Website and product visitors
Current version: 5 October 2026
How to report a security vulnerability to us privately, the rules for testing and what we commit to in return.
Security researchers
Current version: 18 October 2026
Reading boundary
If a card on this page differs from the linked document, the linked document controls. Product availability, commercial pricing and account limits remain specific to the account, market and enabled rail; they are not created by this index.
Questions about scope or rights
Contact support@zyndpay.io with the policy name, your account or organisation and the section you are asking about. Do not email passwords, PINs, private keys or recovery codes.
Contact support